Technical Support for the Novice Computer User.

  • Can't see my downloaded file!

    If you have downloaded a zip file with the shutdown screen and when you unzip the file you can't see anything, it's because you have "hidden" files not showing up. A .sys file is considered a hidden file.

    To view the hidden files, you need to go to the options menu item, (under View) of the Windows explorer.

    Then check that your View options match the ones on the left and click ok. You should now be able to see the files.

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